Frequently Asked Questions
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How does the voluntary carbon market (VCM) differ from compliance markets?
Compliance markets are regulated by governments and require companies to meet mandatory emissions targets. The VCM is voluntary: individuals, households, and organizations choose to purchase credits to take climate action, demonstrate responsibility, or meet self-set climate goals.
Can this stop climate change / what is the impact?
Carbon credits alone will not stop climate change, but they are an important part of the solution. By purchasing credits, you help fund projects that reduce or remove emissions—such as reforestation, forest conservation, clean cookstoves, and renewable energy. Many of these solutions are highlighted by Project Drawdown as among the most effective climate strategies available today. Your purchase not only supports measurable carbon reductions, but also delivers co-benefits like improved health, biodiversity, and livelihoods. Combined with efforts to reduce your own footprint, credits can make a meaningful contribution to tackling climate change.
Are carbon credits the same as becoming carbon neutral?
Buying credits reduces your carbon footprint, but true climate responsibility goes further. The best approach is to first reduce your emissions wherever possible,
then offset unavoidable emissions with high-quality credits. Together, these steps can support progress toward carbon neutrality.
Are you a registered charity?
CAP is not a registered charity. Because credits are retired in the name of the buyer (a good/service provided), purchases do not qualify as charitable donations. We are, however, exploring charitable status for a parallel arm focused on project development and implementation. For transparency, CAP charges only a 10% commission to maintain the platform and carry out due diligence.
Do you issue tax receipts for credits purchased?
Purchases of carbon credits are not considered charitable donations and are therefore not eligible for tax receipts.
What’s your markup or commission on the sale of credits?
We believe in pricing transparency. Each credit price reflects the original project cost, plus a fixed 10% margin to cover platform operations and due diligence, along with standard transaction fees. No hidden charges apply.
What happens when I purchase a credit through your platform?
When you buy credits:
- You select your project and number of tonnes.
- We retire the credits in your (or your
beneficiary’s) name directly in the registry. - You receive confirmation and a link to the official registry entry showing the retirement details.
What is meant by carbon credit "vintage"?
“Vintage” usually refers to the year the emission reduction or removal occurred. A single project will have multiple vintages across its life.
Vintage by itself isn’t a proxy for integrity. Credit quality depends on the underlying project, methodology, monitoring/verification, and program oversight (e.g. alignment with the ICVCM Core Carbon Principles).
While newer vintages often reflect the latest methods, data and baseline rules, which many buyers view as more conservative/robust, earlier abatement can be valuable from a climate perspective (those tonnes were kept out of the atmosphere sooner), and in some nature-based projects, older vintages may come with a longer history of verified delivery and co-benefits (community/biodiversity) documented over time.
What does “retiring” a carbon credit mean?
Retirement means permanently removing a credit from the registry so it cannot be resold or reused. This ensures your purchase has a unique, traceable climate impact.
How do you ensure credits aren’t double-sold or misused?
All credits are tracked on trusted, independent registries such as Verra, Gold Standard, or Climate Action Reserve. Each credit has a unique serial number. Once you purchase, we retire the credit immediately to prevent resale. You’ll receive a certificate and a direct link to the registry entry for verification.
How are projects selected for your platform?
We only source from projects certified under internationally recognized standards and verified by independent auditors. Each project must prove additionality (the carbon savings wouldn’t happen otherwise), permanence, and safeguards for communities and biodiversity. We work directly with developers to keep costs low and ensure transparency.
What kinds of projects do you support?
Our portfolio includes both nature-based solutions (forest conservation, reforestation, peatland restoration, and blue carbon) and technology-based solutions (such as clean cookstoves). Each project page includes detailed documentation and highlights co-benefits like improved health, biodiversity, and livelihoods. We believe in supporting a diverse set of solutions, since no single approach can solve climate change on its own.
Still have questions? Get in touch!